Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

Google’s Fitbit Air Bets That AI Can Improve Health Tracking Without Taking Over

Fitbit Air blends simple tracking with an optional AI health coach, showing how Google is trying to make Fitbit more useful without forcing AI.

Claude Tag brings persistent AI to Slack, giving Anthropic’s enterprise assistant shared context, memory and task support in channels.

Google Home update improves face and sound recognition with Familiar Faces, audio-aware clips, and smarter alerts in app version 4.20.

Amazon is testing Alexa+ India with Hindi support, targeting a massive voice-first market and local code-mixed speech.

Signal’s Meredith Whittaker says AI chatbots are not your friends and warns that agentic AI could require dangerous levels of access.

Master ChatGPT prompts with simple techniques for sharper, faster, more useful AI answers, from tables to roles to 80/20 summaries.

MIT research finds chatbot dependence can improve accuracy now but weaken critical thinking and misinformation detection over time.

Americans describe customer service in 2026 as exhausting, costly and broken, with AI bots, billing errors and delays driving frustration.

Adobe’s AI assistants are now in Photoshop, Premiere, Illustrator and more, bringing prompt-based help to major Creative Cloud apps.

A Match survey finds 47% of U.S. singles view AI in dating negatively, though many still want AI help with profiles and messages.