Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

Meta Unveils Camera-Free AI Glasses as It Bets on Audio Wearables

Meta unveils camera-free AI glasses at Connect 2026, aiming to ease privacy concerns while expanding its AI glasses lineup.

YouTube Music AI now powers Ask Music and podcast lineups, helping subscribers discover songs, artists and shows with conversational prompts.

YouTube expands AI creator tools with agents, thumbnail tests and video versioning as it pushes creators to optimize for watch time.

YouTube AI features are expanding in Studio with mobile Ask Studio, draft feedback, thumbnails, titles, and smarter analytics.

Meta’s Muse AI assistant was hit by an AI security flaw that could expose accounts, while Amazon blocked it from shopping on its site.

Spotify is rolling out Taste Profile in the U.S., letting Premium users edit recommendations with AI and natural language.

Ron Johnson says AI shopping will improve e-commerce, but physical stores will still matter for high-value purchases like laptops and tech.

Muse downloads are outpacing ChatGPT’s early mobile launch, with strong daily users and Meta’s ecosystem fueling rapid growth.

Amazon has blocked Meta’s AI shopping agent Muse, intensifying the fight over privacy, security and who controls AI-driven checkout.

AI agents Instinct and Meta’s Muse now both make phone calls, signaling a tougher fight for consumers, investors and rival assistants.