Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

xAI Sues Grok User Over Alleged CSAM Deepfakes, Escalating Its Safety Fight

xAI has filed a Grok deepfake lawsuit against a South Carolina man it says used the chatbot to generate CSAM and nonconsensual images.

A missing ebike became a lesson in AI customer service, as chatbot loops, missed callbacks and limited reimbursement left one rider frustrated.

OpenAI is reportedly building AI hardware: a screenless, moving home speaker that syncs with ChatGPT and could act as a companion.

A new report says YouTube and X sent millions to nudify apps, exposing how mainstream platforms help spread nonconsensual explicit deepfakes.

Spotify is testing a Spotify AI chatbot for Premium users, letting them search music, podcasts and audiobooks by typing or speaking.

Spotify rolls out an AI music assistant for Premium users, letting them chat with the app to find songs, podcasts, and audiobooks.

The ELIZA effect shaped the first chatbot and still explains why people trust ChatGPT-like systems with private thoughts.

Siri AI arrives in iOS 27 public beta, giving iPhone users a context-aware assistant that searches apps, reads screens, and drafts messages.

Meta turned off its Instagram AI deepfakes feature after backlash over consent, privacy and sextortion risks tied to public accounts.

Instagram’s Adam Mosseri says users who dislike AI content should avoid it in their feed as Meta leans on labels, not filters.