Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

Ollie Bets Privacy and SOC 2 Compliance Can Set Its AI Assistant Apart

Ollie says AI assistant privacy and SOC 2 compliance can help it stand out as families weigh convenience against data security.

An AI outage hit ChatGPT, Grok and Claude at once, disrupting logins, chats and key features across three major chatbot platforms.

Gemini 3.8 Flash adds stronger reasoning and agent skills, but Google warns the new model may use more tokens and raise costs.

AI detection startup Pangram is shaping publishing decisions, but experts warn its scores can misfire, bias results, and spark false accusations.

John Deere’s JD AI assistant uses farm data to answer operational questions, while promising farmers control over sharing and privacy.

Sonos app overhaul adds AI, new hardware and audio platform features as the company tries to recover from its 2024 software backlash.

Gemini Notebook now lets users query purchased books from Google Play Books, turning them into AI sources for summaries, plans and more.

OpenAI, Google and 100+ companies warn on AI cyber threats, urging governments and industry to build stronger defenses fast.

Google’s AI Mode travel update adds flight price tracking, hotel booking help, and points-or-miles pricing in a big search upgrade.

Plaud launches AI note-taking earbuds with an eSIM case, transcription credits and agent tools, betting on wearable AI.