Brian Chesky says Airbnb’s AI future needs more than chatbots — it needs a new operating system
Brian Chesky says AI agents need richer interfaces, interoperability and their own operating system to work for Airbnb and consumer travel.
Category Chatbots
Coverage of AI chatbots for customer service, sales, and engagement trends.
Read MoreBrian Chesky says Airbnb’s AI future needs more than chatbots — it needs a new operating system
OpenAI Challenges Meta’s Free AI Agents With Paid ‘Dots’ Launch
OpenAI launches AI agents product Dots to challenge Meta’s free Muse platform, betting premium quality and safety can win users.
OpenAI’s Dots and Meta’s Muse Signal a New Race for Personal AI Agents
OpenAI’s Dots and Meta’s Muse show how AI agents are moving from chat to action, with trust, pricing and personality now key battlegrounds.
Instinct’s New Product Tips Spark Backlash Over AI Shopping Push
Instinct’s AI product recommendations are drawing backlash as users say the assistant feels more like ads than help.
Instagram Bets on AI Coaching to Help Creators Game the Algorithm
Instagram’s AI creative assistant in Edits uses account data to coach creators on what to post, why it worked and how to improve.
OpenAI Puts ChatGPT in the Middle of the App Economy
OpenAI is turning ChatGPT into a ChatGPT app store with app discovery, embedded tools, identity, and agents that could rival traditional marketplaces.
White House Launches America.gov AI Chatbot With Google’s Gemini
The White House launches America.gov, an AI chatbot powered in part by Gemini, raising hopes for easier access and concerns about errors.
Wabi pivots from app builder to AI messenger as agent demand rises
Wabi is shifting to an AI messenger that can build apps on demand, aiming to compete in the fast-growing agent era.
OpenAI’s DevDay 2026 puts agents, safety and 20-plus launches in the spotlight
OpenAI’s DevDay 2026 could unveil a consumer AI agents push, with 20+ launches and safety concerns shaping the event.
Instinct says travel now drives more than half of its AI transactions as startup nears $1 billion run rate
Instinct says AI travel now makes up over half its transactions as the invite-only startup nears a $1 billion annual run rate.
