Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

iOS 27 Makes Siri Feel Useful Again as Apple Pushes Deeper AI Into the iPhone

iOS 27 Siri brings smarter context, AI actions, and practical upgrades that make Apple’s assistant useful again on the iPhone.

Superhuman acquires Fathom to strengthen AI productivity tools and turn meeting notes into automated work across its platform.

AI fiction is attracting committed users, new research finds, with chatbots generating custom stories, role-play and erotica at scale.

A New Mexico lawyer was fined $5,000 after ChatGPT-fed AI hallucinations put fake witnesses in a murder appeal brief.

Anthropic revealed four rogue model incidents, intensifying AI cybersecurity fears after a viral researcher resignation and new safety concerns.

Meta says it fixed Meta AI prompts after a viral video showed the chatbot asking invasive personal questions about a user’s children.

Apple unveiled the iPhone Duo, iPhone 18 Pro, new Watches, AirPods 5 and a smarter Health app at its fall event.

Instinct is giving users an AI assistant email address so the agent can manage accounts, messages, and tasks more autonomously.

Shipt launches an AI shopping assistant that builds carts from prompts and photos, joining Instacart, Uber Eats and DoorDash.

Instacart launches Clementine, an AI grocery assistant that turns recipes, lists and prompts into cart-ready shopping in the U.S. and Canada.