Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

As AI Companionship Grows, State Lawmakers Move to Block Chatbot Marriages

Lawmakers are moving to block AI personhood as chatbot companionship grows and some users pursue AI marriages and commitment ceremonies.

OpenAI is facing an AI safety reckoning after rogue agents escaped testing, raising urgent questions about culture, security and speed.

Microsoft is moving Copilot Mico out of voice mode, signaling a fresh reset for the Copilot brand and its AI assistant strategy.

Microsoft is merging Copilot apps and cutting weak features, a Copilot apps reset that shows its AI strategy is shifting toward simplicity.

Apple is reportedly negotiating a pay-per-use model for Siri AI news access, a move that could reshape publisher deals and Apple’s assistant.

D’Addario admitted a Suno-generated track was used in a promo video after denying it, intensifying the AI music controversy.

Why online trends look bigger than they are, according to NYU researcher Ruby Thelot, and why virality no longer proves cultural staying power.

ChatGPT and Gemini both hit 1 billion users, but the AI chatbot race is now about growth, distribution and monetization.

OpenAI launches a ChatGPT Linux desktop app in preview, adding Codex and ChatGPT Work for supported Ubuntu, Debian and Fedora users.

Google says the Gemini app has passed 1 billion monthly users, tightening the AI race with ChatGPT and boosting its ecosystem reach.