Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

Apple’s fall launch brings foldable iPhone Duo, new iPhone 18 Pro, and always-listening Watches

Apple unveiled the iPhone Duo, iPhone 18 Pro, new Watches, AirPods 5 and a smarter Health app at its fall event.

Instinct is giving users an AI assistant email address so the agent can manage accounts, messages, and tasks more autonomously.

Shipt launches an AI shopping assistant that builds carts from prompts and photos, joining Instacart, Uber Eats and DoorDash.

Instacart launches Clementine, an AI grocery assistant that turns recipes, lists and prompts into cart-ready shopping in the U.S. and Canada.

Claude token theft is leaving subscribers with unexplained usage spikes as hackers hijack sessions and drain paid accounts.

ChatGPT Images 2.5 adds Sketch, letting users turn doodles into AI images and edit details faster with better lighting and textures.

Meta launches Muse AI agent with app access, paid plans and privacy promises, reviving questions about trust and data security.

Adobe puts AI generators inside Premiere’s timeline, adding audio tools and an AI Assistant to speed up editing workflows.

Voice feedback may replace forms and emails as startups like Voicebox let customers leave instant spoken reviews via QR codes and NFC.

Google’s Gemini voice modes are rolling out in Gmail, Docs and Keep, bringing hands-free search, summaries and drafting to mobile users.