Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

Snap Launches Specs Intelligence, Bringing Anticipatory AI to iOS and Mac

Snap’s Specs Intelligence brings anticipatory AI to iOS and Mac, aiming to organize work, travel, and privacy-sensitive personal context.

Claude Docs and Slides debut in beta as Anthropic unifies Claude into one interface and closes in on Google Workspace.

Meta now lets AI agents handle much of WhatsApp Business setup, simplifying onboarding, verification and messaging workflows.

SimpliSafe’s new video doorbell pairs AI detection with live guard monitoring, bringing human-backed protection to the front door.

iOS 27 Siri brings smarter context, AI actions, and practical upgrades that make Apple’s assistant useful again on the iPhone.

Superhuman acquires Fathom to strengthen AI productivity tools and turn meeting notes into automated work across its platform.

AI fiction is attracting committed users, new research finds, with chatbots generating custom stories, role-play and erotica at scale.

A New Mexico lawyer was fined $5,000 after ChatGPT-fed AI hallucinations put fake witnesses in a murder appeal brief.

Anthropic revealed four rogue model incidents, intensifying AI cybersecurity fears after a viral researcher resignation and new safety concerns.

Meta says it fixed Meta AI prompts after a viral video showed the chatbot asking invasive personal questions about a user’s children.