Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

WhatsApp’s Hidden AI Instructions Exposed in Help Pages, Then Removed

Hidden WhatsApp AI instructions appeared in help pages, including legal limits and support rules, before Meta removed them after a bug report.

Disney will hire most of Character.AI’s staff after its bankruptcy filing, in a deal that highlights AI talent, safety risks and court oversight.

Adult creators are blasting Meta Muse for explicit AI chat while their own accounts face strict moderation and repeated restrictions.

Anthropic’s AI workplace report shows fewer junior hires, more meetings and rising productivity as Claude reshapes how work gets done.

AI agents are being blocked by major websites, exposing a growing clash over security, revenue and who controls online access.

Sherry Turkle says chatbot intimacy is reshaping human relationships and why AI should stop pretending to be a person.

AI-generated content accounts are stealing comedians’ jokes on Instagram, fueling concerns about weak moderation, copyright gaps and creator rights.

ChatGPT Chrome can now read open tabs, compare pages, and help fill forms from the sidebar, turning the browser into an AI workspace.

Bluesky’s Attie AI tool now creates small social apps, games, polls and dashboards, expanding beyond custom feeds into shareable mini websites.

Amazon’s Panos Panay says AI devices will make apps less central, with new Bee wearables leading the push toward ambient computing.