Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

John Deere Tests ‘JD’ AI Assistant Built on Farmers’ Own Data

John Deere’s JD AI assistant uses farm data to answer operational questions, while promising farmers control over sharing and privacy.

Sonos app overhaul adds AI, new hardware and audio platform features as the company tries to recover from its 2024 software backlash.

Gemini Notebook now lets users query purchased books from Google Play Books, turning them into AI sources for summaries, plans and more.

OpenAI, Google and 100+ companies warn on AI cyber threats, urging governments and industry to build stronger defenses fast.

Google’s AI Mode travel update adds flight price tracking, hotel booking help, and points-or-miles pricing in a big search upgrade.

Plaud launches AI note-taking earbuds with an eSIM case, transcription credits and agent tools, betting on wearable AI.

OpenAI is rolling out ChatGPT ads in India for free and Go users as it expands monetization and prepares for a possible IPO.

Voice AI startup Ringg raised $10 million from Peak XV as it expands beyond calls into enterprise workflows across India and beyond.

Anthropic unifies Claude memory across chat and Cowork, reducing repetition and adding user controls for saved information.

OpenAI is betting AI agents can handle office work. ChatGPT Work raises big questions about trust, permissions and adoption.