Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

Meta’s Muse Raises a New Privacy Alarm: Your AI Agent Can Expose Everyone Else Too

Meta’s Muse is fueling AI agent privacy fears as critics warn it can expose your data — and everyone else’s too.

Amazon’s Bee wearable adds shopping suggestions, Alexa Plus support, and a new $11.99 subscription alongside two new devices.

A robot toy hack exposed private chats, photos and profiles on weak servers, raising major privacy and child-safety concerns.

Eight states sue OpenAI over ChatGPT safety, alleging misleading claims, risks to kids and unlawful data collection.

Character.AI bankruptcy has 40 states demanding safeguards for user chats, minors’ privacy, and data deletion before any sale.

YouTube Music rolls out AI music labels as streaming platforms race to disclose synthetic songs, protect trust, and refine monetization rules.

Square launches an AI kiosk with voice ordering, a 21.5-inch screen, and built-in payments for restaurants starting at $1,999.

Android scam protection is getting a Gemini-powered upgrade in Google Messages, plus new warnings for call forwarding and screen sharing.

Friend 2 softens the controversial AI pendant idea, but Avi Schiffmann now wants one shared AI entity—raising fresh privacy questions.

Shopify is opening its catalog to more AI agents, letting shoppers buy through chat while keeping approval and checkout control.