Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

Facebook Gives Users New AI Tool to Control What the Algorithm Shows

Meta is rolling out algorithm control on Facebook, letting users shape Feed and Reels recommendations in plain language.

SpaceXSI folds X Premium, Grok and Cursor into one AI subscription, aiming to win more paid users in a crowded market.

Character.AI bankruptcy follows lawsuits, safety scrutiny and high AI costs as the chatbot startup seeks a sale and Disney deal.

Character.AI bankruptcy puts Disney in line to buy assets as the chatbot startup battles legal risk, liabilities and a possible shutdown.

Honeyjar is betting AI PR tools can improve communications with smarter drafting, journalist targeting and human oversight.

Voice AI is booming, but execs say it still lacks its ChatGPT moment as speed, accuracy and transparency hold it back.

Instinct’s AI agent is holding up against OpenAI’s Dot and Meta’s Muse, but the startup now faces tougher competition and monetization questions.

Natura’s AI smart ring, Interface, costs $99, tracks health and connects to AI agents for hands-free tasks, with shipping due soon.

OpenAI’s ChatGPT UI now creates interactive visuals and tools with GPT-6, changing how users get answers and compare information.

ChatGPT for Teens faces an unacceptable risk rating after Common Sense said it still encourages engagement during crises and may not protect teens.