Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

1Password moves to let AI agents sign in without ever seeing the password

1Password’s agent sign-in lets AI tools access accounts with user approval, without ever seeing passwords.

Claude Duet is Anthropic’s new AI agent for work, launching in preview with app integrations, safety controls and limited U.S. access.

Hugging Face CEO Clem Delangue says Netflix’s AI agents documentary distorts an OpenAI hack and turns a security incident into sci-fi.

OpenAI’s Locked Chats add PIN and biometric privacy to ChatGPT, but the feature stops short of full encryption.

Meta paused Muse sharing after researchers found a public AI chat leak exposing private conversations through discoverable web records.

Muse downloads topped 10 million U.S. installs in 40 days, giving Meta’s AI app a rare breakout start and strong retention.

Spotify says it removed 50 million AI music spam tracks from recommendations and is boosting human artists in discovery feeds.

Yelp is rolling out AI calling to check restaurant wait times, plus new booking, memory and list tools in its app.

AI companion startup Tolan raises $30M, doubling down on a growing user base, double-digit millions in ARR and a push into practical life help.

Replika founder Eugenia Kuyda launches Wabi, a personal AI assistant built for shared threads, custom apps and group planning.