Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

Claude Is Quietly Taking Share From ChatGPT Among Paying AI Consumers

Claude growth is accelerating among paid consumers, with new data showing rising spend and interest even as ChatGPT still leads.

Google Home Speaker impresses with strong audio and reliable voice pickup, but its success will hinge on Gemini and smarter controls.

Facebook is testing an AI companion app for creators with smart recommendations, comment tools and daily priorities to boost engagement.

Meta revives Creator Studio as an AI companion app for Facebook creators, with insights, comment tools and reply drafting.

Meta smart glasses are getting a lower price, new styles and stronger AI features as the company tries to tackle privacy concerns.

Fitbit Air blends simple tracking with an optional AI health coach, showing how Google is trying to make Fitbit more useful without forcing AI.

Claude Tag brings persistent AI to Slack, giving Anthropic’s enterprise assistant shared context, memory and task support in channels.

Google Home update improves face and sound recognition with Familiar Faces, audio-aware clips, and smarter alerts in app version 4.20.

Amazon is testing Alexa+ India with Hindi support, targeting a massive voice-first market and local code-mixed speech.

Signal’s Meredith Whittaker says AI chatbots are not your friends and warns that agentic AI could require dangerous levels of access.