Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

ChatGPT Prompting Moves That Turn Casual Questions Into Better AI Answers

Master ChatGPT prompts with simple techniques for sharper, faster, more useful AI answers, from tables to roles to 80/20 summaries.

MIT research finds chatbot dependence can improve accuracy now but weaken critical thinking and misinformation detection over time.

Americans describe customer service in 2026 as exhausting, costly and broken, with AI bots, billing errors and delays driving frustration.

Adobe’s AI assistants are now in Photoshop, Premiere, Illustrator and more, bringing prompt-based help to major Creative Cloud apps.

A Match survey finds 47% of U.S. singles view AI in dating negatively, though many still want AI help with profiles and messages.

Threads, Instagram and TikTok are rolling out user-controlled algorithms, giving people more say over what appears in their feeds.

AI public opinion is mostly negative, Pew finds, even as daily chatbot use and ChatGPT adoption continue to rise across the U.S.

Google’s Gemini smart speaker aims to revive the home device market with natural conversation, new voices and a paid premium tier.

Pinterest launches Ask Pinterest, an experimental AI shopping app, alongside new AI tools for advertisers and marketers.

NewCore raised $66M to secure AI agents identity, giving enterprises new tools to authenticate, govern and revoke digital workers.