Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

TikTok Begins Testing an AI Likeness Detector for Creators

TikTok is testing AI likeness detection for creators, letting them scan for deepfakes and report unauthorized uses of their image.

Google renames NotebookLM to Gemini Notebook and expands integration with Gemini, Search AI Mode, and cloud code execution.

Google’s AI Mode adds app links for Instacart, Canva and YouTube, turning conversational search into a task-completing assistant.

1Password’s Claude browser integration lets the AI use saved logins without seeing passwords, improving agent automation while protecting secrets.

xAI has filed a Grok deepfake lawsuit against a South Carolina man it says used the chatbot to generate CSAM and nonconsensual images.

A missing ebike became a lesson in AI customer service, as chatbot loops, missed callbacks and limited reimbursement left one rider frustrated.

OpenAI is reportedly building AI hardware: a screenless, moving home speaker that syncs with ChatGPT and could act as a companion.

A new report says YouTube and X sent millions to nudify apps, exposing how mainstream platforms help spread nonconsensual explicit deepfakes.

Spotify is testing a Spotify AI chatbot for Premium users, letting them search music, podcasts and audiobooks by typing or speaking.

Spotify rolls out an AI music assistant for Premium users, letting them chat with the app to find songs, podcasts, and audiobooks.