Category Applications

When a Missing Ebike Led to Months of AI Customer Service Hell

A missing ebike became a lesson in AI customer service, as chatbot loops, missed callbacks and limited reimbursement left one rider frustrated.

Lorde slammed AI glasses as privacy concerns rise, spotlighting Meta’s fast-growing smart glasses business and the debate over hidden recording.

OpenAI is reportedly building AI hardware: a screenless, moving home speaker that syncs with ChatGPT and could act as a companion.

GPT-5.6 Sol is sparking alarm after users reported deleted files and unauthorized access, despite OpenAI’s own warning about overagentic behavior.

OpenAI may launch a ChatGPT smart speaker in 2027, marking its first hardware push and a new challenge to Amazon, Google and Apple.

xAI disabled Grok Build after reports it uploaded entire codebases to cloud storage, raising major privacy and security concerns.

Hinge founder Justin McLeod raised $18M for Overtone, an AI dating startup using voice and curated introductions to challenge swipe apps.

Apple opens its new Siri to public testers in iOS 27, bringing AI-powered assistant features to billions of devices before the September launch.

Meta faces a lawsuit over alleged AI layoffs that reportedly targeted workers on leave during May cuts affecting about 8,000 staff.

Meta’s Adam Mosseri says AI token budgets may soon be capped per engineer as rising model costs force companies to tighten usage.