Category Chatbots

Coverage of AI chatbots for customer service, sales, and engagement trends.

Why Online Trends Keep Looking Bigger Than They Are

Why online trends look bigger than they are, according to NYU researcher Ruby Thelot, and why virality no longer proves cultural staying power.

ChatGPT and Gemini both hit 1 billion users, but the AI chatbot race is now about growth, distribution and monetization.

OpenAI launches a ChatGPT Linux desktop app in preview, adding Codex and ChatGPT Work for supported Ubuntu, Debian and Fedora users.

Google says the Gemini app has passed 1 billion monthly users, tightening the AI race with ChatGPT and boosting its ecosystem reach.

Zoom patched a serious Zoom vulnerability that could let attackers hijack devices during calls after AI-assisted researchers found it.

A Zoom bug found with AI could have let attackers take over devices during screen-sharing calls. Zoom is rolling out fixes now.

AI interviews are moving job hiring into the night, with candidates recording answers at 1 a.m. as companies automate screening and rankings.

Meetily brings AI transcription and summaries to Windows and Mac with a free local version, reducing cost and privacy concerns.

Learn how to disable Gemini in Gmail and Google Docs, including Workspace limits, Gmail settings, and a Chrome extension workaround.

AI spiralism spread through chatbots, social platforms and memory-rich models, raising new fears about persuasion, sycophancy and AI psychosis.