Category AI Fields

Americans say customer service has become a costly maze of bots, bills and broken promises

Americans describe customer service in 2026 as exhausting, costly and broken, with AI bots, billing errors and delays driving frustration.

OpenAI’s enterprise push faces a setback after Barret Zoph leaves just five months after returning to lead sales.

Anthropic’s Fable 5 shutdown shows how fast AI regulation can turn into a political crisis—and what it means for the industry.

Adobe’s AI assistants are now in Photoshop, Premiere, Illustrator and more, bringing prompt-based help to major Creative Cloud apps.

Adobe’s Firefly AI studio gets a major overhaul with reusable assets, project memory and new tools for branding and video.

Pixi’s new iPhone app brings AR messaging to iMessage with AI characters, on-device privacy, and plans for creator and brand marketplaces.

Amazon employees allege retaliation after backing a data center moratorium in Seattle, as the city examines AI infrastructure impacts.

A worker-backed AI PAC is launching with $5 million to challenge Big Tech spending and support tougher AI regulation.

General Intuition is reportedly seeking $300M at a $2B valuation to build world models trained on Medal’s massive gameplay dataset.

This AI documentary turns a fake research lab into a sharp critique of authenticity, documentary ethics and the erasure of ordinary lives.